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I have been using your excellent product (Andro-Feme) for many years now!! The difference it has made to my life is phenomenal. My energy and enthusiasm for living an active life has returned. I thank you sincerely for your unique product!

- Jan J, UK

There are no words to express our gratitude to you and the wonderful Pro-Feme®. After two heartbreaking miscarriages the divine Miss Lola is a true gift to us. After 2 years of specialist appointments, blood tests and ultrasounds conventional medicine could not detect the cause of my problem. Within months my menstrual problems virtually disappeared and I no longer dreaded, with fear, my vile PMT and heavy bleeding. After a couple of months I fell pregnant and although I was confident the same pattern developed: spotting at 5 weeks. It was at this point that you advised to increase the dose. THANKYOU! There is little doubt that without doing this I wouldn't have my precious girl today... if I said thank you, thank you, till infinity it wouldn't be enough.

- Leigh H, Australia

Andro-Feme® has given me back my sexual feelings and the joy of being intimate with my husband. I used to be turned off the very thought of sex and felt extremely guilty - our marriage was under great strain...

- Andrea D, Texas, USA

Not long after my 58th birthday I noticed I would become tired and lose concentration during the afternoon while at work. I'd be going to bed early and sleeping all night, but wake up exhausted. After my doctor tested my testosterone levels it showed I was at the bottom of the normal range, but he suggested I give Andromen® Forte a try. The difference has been amazing. The tiredness has lifted and I feel stronger. The family have even commented that I've come out of the "fog" and I'm pleasant to have around... Life certainly has improved, many thanks.

- Mark T, Australia

Your product is great!!!! my sex life, energy, feeling of well being is great!!!

- stan,tx

God bless you guys!You gave me my life and my mojo back. I was lethargic, no sex drive, achy, depressed. Now that's all turned around. I'm being monitored by my physician and he's on board now. I think I know more then him on this subject (lol) even though I was at the low end of my acceptable or normal range blood serum testosterone count, I was a classic sufferer of hypogonadism and it was devastating! Now I feel 15yrs younger with absolutely NO side affects! Thank you.

- Wxxn Sxxxxxxe :-)

You have a good product I will be getting more, in my opinion and for what it's worth I met someone from Australia and he seemed every bit as friendly as Paul Hogan who play Crocodile Dundee from the outback there down under.

- Gxxxx

Dear Mr Gxxxx

Thank you for your email and kind words.  I am happy your order arrived okay. Australia is a great country if you ever get the chance to visit.  Although I could be a bit biased.

Thank you have a great day.

Yours Sincerely,

Patricia Dalton

Operations Manager

Hello Michael,

Many thanks for your very efficient despatch of my order, it has been along time since I had such a speedy despatch by any company.

and you must have set a world record considering how little time has passed since I placed the order.

Best regards

- Howard B.

On 3/18/09, michaelb@lawleypharm.com.au wrote:

Hormone Solutions Order HS18823

Dear Mr. Bxxx
Thank you for your order!

We are pleased to inform you that your order was shipped on March 18, 2009 via Australia Post Insured Air (Reference Number: CV054682850AU).

Unfortunately your country’s postal service does not have a web based tracking system that integrates with the Australia Post tracking numbers.

I apologize for any inconvenience this may cause and we are currently investigating what trackable options to your country are available at an affordable rate. History generally shows that parcels take 10-14 working days to arrive depending upon transit through your country’s Customs Service.
Your patience is appreciated.

Our contact details are as follows:
Customer Service
All customers can contact us via email at info@lawleypharm.com.au

International Numbers
International telephone: +61 (0)8 9228 9033
International fax: +61 (0)8 9228 9033

Lawley Pharmaceuticals Head Office is located at
61 Walcott Street, Mt Lawley, PO Box 448, Perth, Western Australia, Australia 6050
Tel (work) : +61 (0)8 9228 9033
Fax : +61 (0)8 9228 9455

Thank you once again for your order.

After a bit over a month of use, I find 1 unit of Andromen-forte seems to match, or exceed effectiveness of Androderm patches. The progesterone creme makes Joan feel a bit better,  but she still can't get any of the old sexual feeling.

Some data indicates she may need a bit of testosterone, like your Andro-femme. Since I have over another month's supply of andromen forte left,  it seems that she can test the idea by using 1/20 as much as me, applied to thigh or inner arm. Is that a good idea and test method? Quick answer is needed, since now we are sexually mismatched!

At 76 and 73, with proper hormone control, we should have many more years of happy married life (55 years now).

Note, none of our Doctors seem to understand or accept the need for hormone maintenance.  Basically they all say, just accept being old and useless, with no feelings! You have a lot of educating to do!

Note that my main reason for trying Andrederm patches was years of extreme fatigue and leg pain.  2 weeks of those patches eliminated the fatigue and leg pain, but also returned me to sexual feelings of 20 years ago. Your creme does as well, much easier to use, and more controlable, and afordable!

Praises to you!!!

- Jack S.

TO WHOM IT MAY CONCERN,

I JUST WANTED TO SAY THAT I THINK ITS GREAT THAT YOUR PRODUCING A QUALITY PRODUCT AT A RESONABLE PRICE, UNLIKE OTHER GREEDY COMPANIES WHO ARE CHARGING ABOUT $241.00 U.S. - FOR 1 MONTH SUPPLY, OF A PRODUCT THAT IS MOSTLY GEL COMPOUND, 4X WHAT YOU CHARGE .

I AM A PREVIOUS HODGKIN'S PATIENT, AND SURVIVOR FOR 32 YEARS. RECENTLY I FOUND OUT THAT MY METABOLIC PANELS ARE MESSED UP, ALONG WITH LOWERED PITUITARY, THYROID AND LUNG FUNCTION DUE TO RADIATION, AND CHEMOTHERAPY.

MY DOCTOR RECOMMENDED THE ANDROGEL OR ITS EQUIVILENT(50MG OR 5%), BUT IT WAS WAY BEYOND MY PRICE RANGE, AND WITH NO INSURANCE, ALMOST IMPOSSIBLE FOR ME TO CONSIDER IT'S USE, EVEN THOUGH I NEED IT.

I STUMBLED ACROSS YOUR WEBSITE AFTER ABOUT 16 HOURS ONLINE SEARCHING FOR HELP.

THANKS TO YOU I CAN RECEIVE THE TREATMENT THAT MY DOCTOR RECOMMENDED, AT A VERY REASONABLE PRICE. I HOPE IT HELPS THE WAY HE SUGGESTED IT WOULD. I WILL BE GRATEFUL TO BE ABLE TO FEEL MORE NORMAL AGAIN.

THANKS FOR YOUR HELP,

KEEP UP THE GOOD WORK!!!!

SINCERELY,

- Daniel J.

Hi Trish,

I've had excellent results with your product. I've had my testosterone levels re-checked since I started your medication, and they are now comfortably at the upper limit of normal and I feel great. Really great!

Naturally, since I am but a dim-witted man, I've lost track of the re-order method. I'd like to order a more extended supply now that I'm satisfied with the product.6 tubes. Do I place the order through you or on your website?

Regards,

- Dave

Patricia,

Thank you for the e-mail. I am sorry for the inconvenience, I have been having trouble with my computer hanging up and crashing. Fortunately, I was finally able to complete a full order this morning.

On another matter, I wanted to thank your company for coming out with this product and making it available. Before I found you, I was not able to afford the Androgel my doctor had prescribed and was living with all the negative symptoms associated with testosterone deficiency. I had no libido whatsoever, always felt worn out and literally sweated out what seemed like gallons of sweat a day. And that was just the tip of the iceberg. Since I have been using your product, my life has changed drastically for the better. I have my energy and sex drive back and other things that I didn't even know was associated with test. deficiency. I am sleeping full nights again and my depression is all but gone. Even my doctor was amazed that a deficiency could cause so many problems. I took your questionnaire again and scored a 21. Before I started Andromen I scored a 64. I can never thank you enough.

Thank you,

- Paul G.

Dear Mr G,

Thank you for placing your order with Lawley Pharmaceuticals / Hormone Solutions. In order to ship the goods the completion of the secure online payment sections is required.

For full details of the ordering process please follow this link to our Order Q&A section of the website which fully explains the requirements for successful importation of the products into various countries www.hormonesolutions.com.au/content/orders-faq.php

If you require the goods please re-order at http://www.hormonesolutions.com.au/eCommerce/cart.php and complete online payments section. Please do not hesitate to contact me should further information be required.

P.S. If you do not wish to proceed with the order would you please give a quick reply to this email as to why you have chosen not to proceed with your order. Your feedback will help us to make our service better for others.

Receaved order under registered mail RQ00475XXXXAU shiped on 27.02.09

Thank You for the relayable service.

- Vic H.

Dear Mr H.

I am sorry that your goods were seized.  I will send a replacement shipment to you and hopefully we do not have any problems with this shipment.

If by chance you do receive the original shipment please can you let me know.  Thank you for your time and consideration.

Yours Sincerely,

Patricia Dalton

Operations Manager

Michael,

Taking 150 mg of Synthroid daily, Other than that nothing.

Please let me express my sincere gratitude for all the help. Everything you have mentioned is EXACTLY in line with what I’ve been doing.

I just wish the US Drug companies were more in evolved with helping instead of the ALMIGHTY BUCK!

Will let you know of my progress.

Thanks Again,

Tom M

Ps. Looking forward to taking the test again!

- Tom M.

Dear Tom

Thanks for the background history.

One last question – are you on any prescription medications?

If not use 2 units (50mg) of the Andromen® Forte 5% testosterone cream SCROTALLY daily.

Keep your Dr in the loop as to what you are doing because he should do a follow up serum testosterone reading in 4-6 weeks after starting. It will also give you a good idea of the change in serum testosterone levels compared with baseline levels. Do the AMS questionnaire again in 3 months.

I’ve attached the Product Information for your Doctor to be 100% up to speed with. Tell him it’s better than AndroGel® and he should understand what’s going on.

Please don’t hesitate to contact me if any queries.

Yours sincerely

Michael Buckley

Principal Pharmacist

 Yes, your package had arrived but it was held at the post office for signature. The previous packages did not need signature and had been left in our box. Thank you so much for your service. We look forward to doing business with you for a long while.

 

- D. and C. L.

Hello Mr L,

Thank you for your telephone call.  We had a public holiday here yesterday so sorry for delay in replying to you.  I checked the status of your parcel and it is marked as being delivered on the 28th Feb. Can you confirm if you have received your package okay.

Label/Receipt Number: CV05 xxxx xxxA U
Status: Delivered

Your item was delivered at 11:21 AM on February 28, 2009 in FOLSOM, CA 95630.

Thank you for your assistance.

Yours Sincerely,

Patricia Dalton

Operations Manager

I feel better all ready thanks for getting back to me.

I cant thank you enough for this product. thanks

----------

Sent from my Verizon Wireless Smartphone

- brian

Michael,

Appreciate your time for sure.

I am 56 years old, 168 pounds, 6 ft. tall

My testosterone levels were checked about 6 months ago and they were low still but not as low as had been.

At that time I was taking 175 mg of topical (TESTOST-HRT/175 MG/CC), 1cc a day.

After checking the doctor reduced the dosage to half that. 1/2 cc a day.

I scored a 50+ on the AMS Self Assessment which is reason I came to your company in the first place.

I knew I would need scrip to continue the dosage here in the US, no problem EXCEPT I am no longer employed and the meds here are OUT of sight!

At Lawley I get almost 3 times the dosage for the same price. That’s a NO-Brainer

Prostate – blood test and rectal examination all were check and at the time no problems.

And Michael what I meant by “NO DESIRE, NO WANT, Could CARE LESS”

I score 50+ on your test, my libido is gone, energy, ambition. ALL those things that make a Man a MAN and MY doctor REDUCES the amount of testosterone?

What I have begun to think at this point is there might be something in my brain that needs changing! Country, Location, State, just to name a few….

But you ain’t a shrink so I won’t go there!... lol

The bottom line is I wanna go back to those days when I felt like someone, with motivation and drive.

Right NOW? I feel like a book on the self of a public library.

Thanks Buddy!

Sure is neat chatting with you.

I KNOW you are busy.

Thanks,

- Tom

Dear Tom

Many thanks for your email. I understand you frustration and it’s a theme that repeats itself regularly.

Let’s start from the beginning as I need more information.

How old are you? What do you weight, what is your height?

Have you had your testosterone levels checked previously? If so what were the results?

Have you done the AMS Self Assessment at http://www.hormonesolutions.com.au/content/testosterone-cream-for-men/AMS-self-assessment.php ? If not please do it and advise me of the result?

Have you used testosterone previously? If so what product and what dose?

Has your doctor checked your prostate – blood test and rectal examination?

Once I have had this background info I can best advise on how to address NO DESIRE, NO WANT, Could CARE LESS

Yours sincerely

Michael Buckley

Principal Pharmacist

TO: Michael Buckley

I have received your product. I am very pleased. Please forgive me for being skeptical about your product.

When I had health insurance, the Testim was almost completely covered. About $600 per month for two tubes per day. I lost my insurance so the cost was prohibitive.

Why is our (US) healthcare in such dire straights? This is a good example. The cost difference is substantial .

There is huge money involved, but I think our new president is trying to change the status quo. I have forwarded your info to my Doctor.

If our medicare program (65 and older) covers Testim, then we are spending millions of dollars un-necessiarly .

It's a bit strange, but our FDA approves some drugs with little,or no testing, but to get approval for another country I think can be quite difficult.

I wish you well
Please forgive my spelling

- Mike

Dear Mike

Thank you for your query.

In short the main difference is Testim® 1% gel is applied to the body (abdomen, chest, shoulders and arms) whereas Andromen Forte 5% cream is applied to the scrotum.

Scrotal skin is significantly more receptive to steroid absorption due to it’s high blood flow, thickness of the skin and low fat content. Testosterone cream applied to the scrotum achieves significantly higher testosterone blood levels than the equivalent amount of testosterone applied to other areas of the body. Because Testim® is alcohol based it cannot be applied scrotally due to the sensitivity of scrotal skin.

Blood levels should be checked after 30 days use. Usually we recommend 2 units (50mg) of Andromen® Forte 5% testosterone cream daily as a starting dose to achieve best results then reduce if the 30 day blood tests indicate levels are on the higher side. In terms of the number of mg of testosterone being used it is the same as 1 tube of Testim® (50mg) testosterone dose, however due to the better absorption from the scrotum your serum testosterone levels should equate to the same as if you were using two tubes of Testim®.

I have attached the Andromen® Forte Prescribing Information, CMI and a patient information booklet which details the above.

Using a 2 units (1g of cream equivalent to 50mg testosterone) daily dose of Andromen® Forte 5% testosterone cream there are 50 doses (50 days) supply in each tube.

Shipping is usually 10-12 working days. We send goods via Australia Post insured Air which is a trackable service. Our shipping policy can viewed at http://www.hormonesolutions.com.au/content/orders-faq.php#the-ordering-process

We ship goods daily to the USA.

Andromen Forte can be ordered at http://www.hormonesolutions.com.au/eCommerce/cart.php

Please do not hesitate to contact me if you have further queries.

Hi-

Just wanted to urge you along in your project to develop a measuring device for your T cream. It's a grand product, service is as perfect and professional as anyone could possible desire, but now there is that lone pesky want left in the deal.

I'm genuinely looking forward to this improved measuring device. Thanks.
-Bryan B

PS I should think a SEPARATE device into which cream can be drawn might prove preferable to a tube redesign, and ultimately more cost effective. Just my 2 cents (as we say in the USA).

-bb

- Bryan B.

Hi Mr Buckley,

thank-you so much for making my order such a smooth transaction,i really apprieciate your kind attention.And i will certainly be re-ordering with you in the future.

I think that here in the U.K.we have a problem with diagnosis....my doctor told me that at 10.1.my testosterone levels were "normal"....i did not even know what scale he was working to when he said "10.1"it was all double-dutch to me....but all i knew was that i felt awful....i was type 2 diabetic with sleep apnoea 22 stone in wieght and could not manage an erection ,even if my life depended on it...i was always exhausted....and had no interest in life at all......hence my getting in touch with your good-selves...After 1 week of use i feel so much more alive....all thanks to you.....

Thanks again Mr Buckley....

Best Regards,

- Graham G.

From: William D
Sent: Tuesday, 17 November 2009 2:21 PM
To: Michael Buckley
Subject: Re: Hormone Solutions / Lawley Pharmaceuticals Australia - Re: orders sent 9 Oct 2009

Dear Michael

I am sending you this email to let you know i did in fact receive the original shipment of andromen today and am sending you a confirmation as you requested. I would like to thank you as well for allowing me to keep the order for the inconvenience and want to let you know i think you have got to be one of the best companies ive ever dealt with, and as always, look forward to doing alot more business with you in the future! thank you again so very much!

- William D.

Dear Patricia,

Great so far I have been using your product for 5 days and I do feel more energetic. I do think It has helped my workouts. I'm stronger and training with a more intensity. Libido so far is good but it's too soon to really tell.

Thanks for your quick response. I'm impressed!

Regards

- Gregg J.

Dear Mr J,

Thank you for your email.  Freezing will not degrade the testosterone, but may cause the preservatives to seed out of the cream base.

Let the tube thaw at room temperature. As long as the consistency of the cream is uniform with no gritty bits there will be no problems with the integrity of the product. If there is any grittiness then I would suggest you order a replacement tube as the gritiness can be harsh on sensitive scrotal skin and the testosterone absorption may be variable compared to the original product.

I hope this information is beneficial to you.  Please do not hesitate to contact me if you have any further queries.

Yours Sincerely,

Patricia Dalton

Operations Manager

I am very impressed with your company.

I wasn't expecting the package so quickly.

I went to pick it up yesterday. Excellent experience to do business with you.

Thank you for the follow up. I understand the extra steps it takes for excellent customer service and your company passes with flying colors.

Have a wonderful 2009!

- Sender wished to remain anonymous.

This is great, thank you.

My Dr thinks this is the best way to take replacement testosterone. The shots hurt and the 5 gm of gel was just gross. That is 5x the amount I have to take with yours and it is slathered on my sholders. It made me breakout (not from the testosterone--i know that can, but from the gel clogging my pores.

I was taking 1/2 doses and that is probally too little....although my blood level was almost the same as with the 5gm of gel. With 3/4 of a dose or a dose 1 1/2 or 2 units, I am sure my levels will equal the 5 gm of gel of 250/mg of test eth.

Thank you. I just ordered 2 more rubes (about a 3 month supply) as my Dr said to use this for the next six months and see how it works.

He is now reccomending your product for his patients. Of course, in the us we need an RX, bit once that is obtained it is compleatly to inport a 3 month supply (2 tubes or so).

Thank you. Great product!

Sent from my BlackBerry® smartphone with SprintSpeed

- Chuck S.

Dear Mr S

Thank you for your email.  Our principal Pharmacist is due back in the office Friday and will be able to give you a more detailed response in regards to your particular dosage.  I can give you the following information in the interim which may be of assistance to you.

The testosterone is pure testosterone - the others are what are called esters of testosterone and are used because they are injected and break down slowly to release the testosterone or are absorbed (albeit poorly) if taken orally.

Andromen Forte contains the testosterone identical to that produced by the testes.

You need to have periodic blood testing to check on your testosterone levels - usually 1 month after starting then 6 monthly.

Usually we recommend 2 units (50mg) of Andromen® Forte testosterone cream daily as a starting dose to achieve best results then reduce if the 30 day blood tests indicate levels are on the higher side.

Using a 2 units (1g of cream equivalent to 50mg testosterone) daily dose of Andromen® Forte 5% testosterone cream there are 50 doses (50 days) supply in each tube. The 2 units is as dispensed (squeezed) from the tube - like toothpaste on a toothbrush. We will be changing to a more accurate measurement system later in 2009. There are 50 2 unit doses in each tube - ie a tube will last 50 days.

I will also attach an information booklet, CMI and PI for your information.

Please let me know how you go with this information.  I hope this is of assistance to you in the interim.

Thank you.

Yours Sincerely,

Patricia Dalton

Operations Manager

Thank you. I will try two units for this month and have my blood work done again.

I ordered two more tubes as it is really terrific. Just not having to do the shot is great and not having to slop 5gm of goo on my back is great too.

If two units works, the cream will last for 50 days….what a huge value…..the gel was $300 for 30 days and the injections hurt and were two hundred dollars for a month. This is a great deal and much, much better method of delivery. My Dr is going to start recommending your product instead of what is available in the states. I have been told that it is perfectly legal to import up to a three months supply with an rx….at least that is what my Dr believes. I am a lawyer and also understand the law this way.

Thank and regards,

- Chuck S.

Dear Mr S

One unit is under dosing by half.

Our recommended dosing for hypogonadal adult males is 2 units (50mg testosterone) applied once daily scrotally.

Please see the attached Product Information sheet and Consumer Medication sheet for full details.

It is important to apply scrotally (NOT topically as is the case with AndroGel).

I’m sure your blood tests will reflect the required elevation in levels to that of injections with the correct dose.

Please do not hesitate to contact me if you or your Doctor has any queries.

Yours sincerely

Michael Buckley

Principal Pharmacist

Hi There,

My Dr gave me an rx for Testosterone cream, but when I found yours it was less expensive and much easier to use. I ordered it and received it and used it for the past 30 days. It is terrific; much easier as I don’t have to slop 50gmans of goo all over my body.

At the same time, I am not sure I have my dosage correct. I have taken 1 unit of your cream for the past month and my blood work showed that my testosterone while higher is still not as high as my Doctor wanted.

My blood level was perfect (according to my Dr) when I was taking 250mg /week of Testosterone Eth IM (actually 125 2x a week)

My Doctor suggested that I ask you how many units per day I would need to take to get roughly the same blood level as taking 250mg/week of Testosterone Eth IM? It is certainly easier then the androgel and less painful then the injection. If I can get the dosage right, I will be happy….as will my Doctor. He liked the injection, but he didn’t have to stick it in his leg 2x a week. It hurt and I was sore afterward. Also, traveling with needles, alcohol pads and glass vials is a problem. A simply tube is easy to carry and easy to use.

Can you help me get the correct doses please? What would you suggest I take to equally 250mg/ week 9or what I was taking which was 125mg 2x a week) IM through injection?

I ordered two more tubes as I like the product so much. If I can get the dosage correct, it will be a great fit.

Thank you

Seabrook, NH USA

- Charles S.

Dear Michael,

Happy New Year!

I am giving you feedback on the positive results I have expereienced after only 2-3 cycles using Profemme.

I feel it has made a big difference and has taken over balancing my hormonal system in a more positive way then even Ralovera.

Physically, I am feeling much better, less tired drained esp around week 3 & 4 of cycle. My mind seems more focussed.

I have also suffered systemic digestive problems (dysbiosis/systemic candida) for the last 10 yrs which progesterone seems to prevent. When taking the right amount of progesterone it just "magically" goes away.

Internet research has validated this for me.

It is wonderful to find the right product that helps & solves many (minor but debilitating) health problems in one go, so I would like to thank you very much for your creme and the help you gave last yr in answering my email questions.

I would be happy to recommend Profemme to anyone in a similar situation to myself.

Kind regards,

- Carol N.

Dear Carol

Your symptoms and medical history typifies progesterone deficiency.

Ralovera / Provera are synthetic analogues of progesterone with a much narrower spectrum of action. They are principally given in combination with oestrogen to prevent over stimulation of the uterine lining by the oestrogen.

I believe if you like the Ralovera you’ll find natural progesterone even more to your liking.

If you haven’t already viewed our website www.hormonesolutions.com.au I would suggest you do and take the Progesterone Deficiency Self Assessment test at http://www.hormonesolutions.com.au/content/natural-progesterone-cream/menopause-self-assessment.php

The short answer to your query is I would use the Pro_Feme® 3.2% cream 2 units (32 mg progesterone) once daily from day 12 -26 of your cycle (assuming you have a regular 28 day cycle). If it varies please let me know, because the dose and duration will need to be changed.

I have attached the Pro-Feme Prescribing Information, Consumer Medicine Information sheet and an Info booklet.

Please do not hesitate to contact me if you require further information.

Yours sincerely

Michael Buckley

Principal Pharmacist

I recieved my order today in excellent condition.

Thank you so much for helping people with a reasonably cost product to improve peoples lives.

I wish you all the best for a great new year.

- David M. E

Hello Michael, you guy-es at Lawley Pharmaceuticals are first rate! Doing business with you is a pleasure. Thanks for doing business the right way, you will have my future business.

Thank You, and Have a Great Day!

- Roger C.

Hi Michael

I just wanted to give you some feedback about the product I ordered off you ( Andro Men Forte) . Great stuff- got the order in 3 days – very quick for NZ Post, and have been using it.

I am 40 this year- and with 2 kids (1 recently born) and a self employed job- you can guess how I was going with little sleep, and stress. I had a noticeable elevated cortisol (as experienced before and measured by doctor)- so now, with a bit of a rest, back to the boxing gym, and the product I feel able to cope!!!

Thanks a lot!

- P. Dig B LL.B (Hons)

I am 58 years old and feeling all of the symptom described on your website. The Andro Forte treatment provided by your doctors has meant so much to me I just wanted to send an email expressing my appreciation. I smile, I'm intersested in life again!

Thank you so much!

- Francis R.

Thanks, I have done business with you before and I am very please with your quick response as well as the quality of the product. To me its clearly better than what USA pharmacys can compound and show more consistent results in testosterone levels

- Lance e-mail

Dear Mr S

Thank you for your email.

The USPS website has been very slow (days behind) with the updates recently. We find that different Customs depots throughout the US process and clear shipments at different rates.  The message on the website is normal and all is in order – transiting through Customs is just a slow process. Quite often delivery takes place before the website shows the goods clearing Customs. The Christmas/New Year holiday period is playing havoc with delivery times. I would expect your order to be delivered before the end of next week.

Yours sincerely

Michael Buckley

Principal Pharmacist

Hi Michael

Happy New Year from California.

Question,

Am I suppose to cycle on and off of the Andromen.? For example, three months using the cream and one month off…..

I am due for a medical exam with blood panels later this year…..I have no history of prostrate problems and have recently had a colonscopy, physical exam and blood test. All were normal. I am 52 years old.

The cream has really made a significant improvement in my sex drive

- Kurt B.

Hello,

I have bought your cream for two months now and I am very pleased with the results. I'm not tired and my sex drive is back to normal. My doctor had me on Testim which did not work as well. My wife started using the female cream and had the same results. We use extremely small doses just enough so that we feel youthful and not tired. My question is regarding the cream. What is the difference between the female cream and the male? I don't mean to sound like a cheap jerk but we have limited funds right now just like everyone else. If the male cream is the same product just stronger it would only make sense for us to buy that for her and reduce her amount to equal what she was taking but the tube would last twice as long. Is this logic correct?

Thanks so much,

- Richard P.

Hi Pat:

Thank you for the call last night. It was quite the surprise and the first time I have ever spoken with anyone from the great country of Australia. In my opinion, it goes to the issue or how much care you extend to your customers. To have the manufacture of a product call a customer, to the best of my knowledge, never happens here in the states. For that, I congratulate you. I'm still trying to figure out how I missed not seeing the applicator, in what my wife said was on the floor in the middle of the bathroom. I only looked there about one hundred times before contacting you. Oh well. I'm just glad I have it. Again Thanks.

PS It's almost time for me to order again. It may be a little early, but I rather have it on hand prior to running out. Can that be done through either you or Michael or should I go through the web site?

- Richard

Subject: Re: Your Hormone Solutions Order [16397] has been Shipped!

received my order in good shape and in a little less than two weeks time.

very pleased with your service though not so much with tracking by the usps.

tracked it everyday but it showed that it had not cleared customs, but i looked in the mail yesterday and there it was.

checked tracking and it showed delivered but nothing in between. will place another order soon.

-

Dear Mr. Buckley,

It was so kind of you to answer my question so thoroughly and thoughtfully. Many thanks for your help -

- Marlene F.

Dear Mrs F

Thank you for your email. I understand your husband’s concerns.

Our products are made to the highest international standards of GMP (Good Manufacturing Process). All raw materials are to British Pharmacopeia standards. Our testosterone and progesterone  raw material are supplied by US company Pharmacia.

We are a legitimate mainstream pharmaceutical manufacturer located in Perth, Western Australia. Andro-Feme®, Andromen® and Andromen Forte testosterone creams are listed with the Australian government Therapeutic Goods Adminstration (TGA) (USA’s equivalent of the FDA) and you can view the bona fides of the products by viewing the TGA’s website https://www.tgasime.health.gov.au/SIME/ARTG/ARTGPublicWeb.nsf/MEDpublic?OpenView

and a search for testosterone will show

I hope this information allays your husbands concerns.

I have attached an information booklet on testosterone use in women which is often helpful in understanding the treatment.

Please do not hesitate to contact me if there are any concerns.

Yours sincerely

Michael Buckley

Principal Pharmacist

M/S LAWLEY PHARMACEUTICALS,                             24 nov 2008

Perth, AUSTRALIA

 

DEAR SIR,

I have been  using  ANDROMEN FORTE 5%  since 1st September this year.

First of all I thank you for making such medicine/application.

I am benefited in many ways by the medicine. I would like to share with u the same.

1 within first week of application, I got the sensation of liveliness in the testes & penis area.

2 I used to get feeling of going to latrine for urine frequently, which is reduced to normal now.

3 energy level (in terms of sex) remains constant & uniform, unlike Inj. Sustenon 250. In which first 10-12 I used to experience high level of energy & then reducing down to minimum.

4 in case I would not take inj on completing four weeks of inj. Then  in next month my Blood Pressure used to go low @on getting inj to normal.

5 I feel so balanced & am able to concentrate on studies now. A am now studying  IATA Level-1 Foundation Course (related to travel industry).

Regards,

- Hemant S.

Thank you very much.

Your company performs an honest service, and if my name is not used, I would be happy to give Lawley Pharmacy a good internet reference.

I just don't want my last name used, for obvious reasons.

Sincerely,

- Kurt

Hello,

I sent you my order via you "on-line" function on your website on August, 13, 2008 and haven't heard back from you yet that the order is confirmed.

I got a "payment received" number (14110) the night I sent in the order on-line. I have checked with Visa and in fact the order has been debited to my credit card on the 14th, August.

Please confirm the order and give me approximate ship date....

I am in Phoenix, Arizona, USA (US, Mountain Std. Time Zone) and my phone number is 623-975-1237. The best time to get in touch with me is between 4 PM and 8 PM my time (which I believe is mid-day of the following day for you).

Please confirm via email or be in touch by phone.

Thank You.

Sincerely,

- Charlie S.

Dear Mr S

Your order was shipped 15 August 2008 Tracking number CV095XXXXX5AU

Your order can be tracked via the United States Post Service website Tracking Service http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm  

The USPS will only track the order from the time the goods reach the United States. This is usually within 3 working days of being shipped from Australia.

You can view the status of the order by logging onto the above link at any time.

Past experience shows that once goods clear Customs they are about 3 working days away from delivery.

Please do not hesitate to contact me if there are any queries or problems.

Yours sincerely

Michael Buckley

Principal Pharmacist

Michael

Good day , would it be possible to resend my tracking  info. again , I must have deleted it , also thanks for your product , I am no long suffering with depression and have a interest in living again.

best regards

- James

Dear Michael:

Thank you very much for taking the time to answer my questions and concerns. It is refreshing to know that someone at the other end of the line actually cares. I am going to buy one of your products. The only issue I have in mind right now, is which one. I am trying to sort through all of the information you so kindly sent to me to figure out if I'm better with the 2% or %5 cream. I suppose it can't hurt to use the 5% cream. If worst comes to worse I will just use less of the product. If my logic is wrong, please tell me why. Having said that, I am placing that order now for the 5% cream.

Have a Happy Day and Great Weekend!

- Richard

Dear Richard

Thank you for your email.

The order page on some screen settings require you to use the horizontal scroll bar that appears in the frame displaying the prices at http://www.hormonesolutions.com.au/eCommerce/cart.php

Our web technicians are working at present on fixing this irritating glitch.

The Andromen Forte 5% cream is currently AUD$100 per tube which equates to about US$70 on current exchange rates. In the past month since the financial crisis has gripped the world the Australian dollar has collapsed 30% against the $US.  We will be changing our website into $US in about a weeks time so currently the price is significantly discounted.

We ship the goods from our operations warehouse in Perth, Western Australia.

We use Australia Post who are partners with the US Postal Service. Goods are tracked via the USPS website and transit time is usually 10-12 working days.

Our shipping policy and shipping Q&A is available at http://www.hormonesolutions.com.au/content/orders-faq.php

Shipping cost is AUD$15 (approx US$10) and the service is air freight, trackable and insured.

The goods are insured and we will re-ship at no charge if the goods go astray (has never happed yet).

We have produced Andromen Forte in Australia since 1998 and have shipped to the US for the past 4 years.

The product is guaranteed to contain 100% pure testosterone made to International Pharmaceutical standards. If used in accordance with the recommended  

dose specifications blood testosterone levels increase significantly. Any fault with the product will be immediately replaced at no cost.

I have attached an information booklet which covers most questions with regards the product.

Please do not hesitate to contact me should you require additional information.

Yours sincerely

Michael Buckley

Principal Pharmacist

Thank you

Your product works great

- Mr. W.

Dear Mr W

There is no reason to stop using the cream.

If you stop for longer than three days your blood levels will drop to the original pre-treatment levels and symptoms will most likely return.

It is important that you have a prostate gland check once every 12 months while using testosterone. Please read the section in  the attached booklet about the prostate check required.

Please don’t hesitate to contact me if you have any queries

Yours sincerely

Michael Buckley

Principal Pharmacist

Michael

It’s my first time buy in a product from over seas. Thank you for replying to my email. I did not receive an email with the tracking number. My personal email address is: (removed for privacy reasons)

I feel more confident now that I was able to communicate with the company without having to buy a calling card just to call Australia. If the product works for me, you will have a steady customer. I will make shore that my friends know about your handling of my question. Thank again for your fast reply. That’s what makes happy customers. Have a good day Michael.

-

Dear Michael,

I want to thank you for your responses and your kindness, this is the first time I purchased any item with your Company and please understand my concerns, this email is also to serve as notification that I have received the package today, it was delivered at 3:32PM and arrived in good condition, I will be looking forward to do business again with you in the near future.

Thank you again and best regards.

- Raul L-B

Hi Michael:

Thank you so much for taking care of this. I appreciate your fast communications and attention to my order. Its nice to deal with a professional! I am looking forward to receiving it and doing more business in the future.

Sincerely,

- Doug

Michael Buckley:

I picked up my order today (10/28/08) from the post office.  I wish to thank you again for the outstanding customer service you have provided. I’m eager to begin this treatment and I’m hoping it will help me.  All other treatments prescribed by my doctors have failed…and I couldn’t even get them to test my testosterone levels…I had to find a out-of-network doctor to get the test done and had to pay high out of pocket expenses.  If it does work then it’s a guarantee that we will be doing more business in the future. Thank you again.

Respectfully,

- J. J. R II

Hi Michael,

Thank you for your prompt response. I've been very pleased with Lawley Pharmaceuticals and your specific customer service. I will always be a loyal customer of yours.

I'm also in the BioTech Industry. I'm a Senior Validation Consultant. I work with Pharmaceutical companies which have developed new drugs and therapeutics. I ensure that the manufacturing process meets US FDA and EU Standards so they can begin the clinical phases of their trials. I truly enjoy the industry.

Again, thank you for your help. I will be placing my order shortly. I like to order two tubes when my first tube is nearly gone so I know that I will not run out.

Best regards,

 

- Chris B

Hi mike,

I just wanted to confirm again that I placed 2 orders for your androforte cream . If it is real you will have a regular customer here in the united states . My androgel is just so expensive here.

Thank you

Sent from my iPhone

- C. C.

Hi There!

My name is J Rxxx from N.Y. (U.S.A.)

I was wondering if you guys could check an order I made about 2 1/2 weeks (aprox.) since I unfortunately lost the tracking number and reciept! Oops.

my address is: (removed for privacy purposes)

By the way, I TOTALLY LOVE your product- it has completely changed my life around and I hope to use Andromen for many years to come!

Thank you!

- Juan R.

Do appreciate your replies very much. I will pick it up after work. Thank you very much for your services. I was a little worried cause its my first purchase with the company. Have a great day!

 

- Ricardo

Dear Ricardo

You will need to go to the local office (see below)


Label/Receipt Number: CV09 XXXX XXXX U
Status: Notice Left

We attempted to deliver your item at 2:05 PM on September 30, 2008 in LANCASTER, PA 17602 and a notice was left. It can be redelivered or picked up at the Post Office. If the item is unclaimed, it will be returned to the sender. Information, if available, is updated every evening. Please check again later.

Please confirm when you have collected the goods.

With FedEx I am unsure of what the delay now is. I have put in a request to provide more information.

Yours sincerely

Michael Buckley

Principal Pharmacist

dear michael,

i am very impressed with your email.

i find most people do not answer all the questions, and i was very please you did.

thanks, for your through advice, i will use it. be sure to put me on your quarterly newsletter list. i didn't check the box for it, because i like to keep info from companies to a minimum ..... but i would love to receive your newsletter, as i am pleased with your company.

also, i am using the injectable HGH, and i take thyroid; just added that in case that information may change any of your suggestions. i have a couple more refills for the thyroid, i take 150MG's per day .....

i have noticed since i used the testosterone today, i needed less progesterone, and did not need some of my other supplements, i must have been compensating for the lower strength testosterone.

i will be needing to order some more thyroid in probably 6 months or so .... but if you have any thoughts on that, and/or know of anywhere i would be able to order some, when my prescription runs out .... i would appreciate your input.

thanks,

 

- barbara f

Dear Barbara

Thank you for your email.

The progesterone 10% cream works out more economical - I would use 0.75 of a unit once daily, because it is better absorbed than most compounded products. You can use it twice dialy if you feel it is necessary however I would recommend starting with the once daily regime initially and evaluate your response. I would stick to 25 days with 5-6 break to prevent dulling of the progesterone receptors - if the 5 days break causes problems then by all means use it on those days, however with most people the break does not create a problem.

With the estradiol cream this is probably 3-4 months off availability. We send out a quarterly newsletter to all users and I will have news of it’s availability in the issue after next (due out November).

Thank you for your comments with regards the AndroFeme - I’m pleased you find it a superior product.

Please do not hesitate to contact me if you have any queries.

Yours sincerely

Michael Buckley
Principal Pharmacist

Thank you very much for your prompt response. It is a pleasure to do business with such a responsive company.

- Van H.

Dear Mr Van H

I apologize for this error. We will ship a replacement tube today. The Tracking number is CV0XXXXXXXXAU

Your order can be tracked via the United States Post Service website Tracking Service http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm  

The USPS will only track the order from the time the goods reach the United States. This is usually within 3 working days of being shipped from Australia.

You can view the status of the order by logging onto the above link at any time.

Past experience shows that once goods clear Customs they are about 3 working days away from delivery.

Please do not hesitate to contact me if there are any queries or problems.

Yours sincerely

Michael Buckley

Principal Pharmacist

THANK YOU FOR THE CREAM IT HAS BEEN FAR SUPERIOR TO ANDROGEL IN ALL ASPECTS RELATED TO MY USE.

ITS EASIER TO USE SAFER FOR ME AND WIFE . IT HAS BEEN WONDERFUL ON MY POCKET BOOK ALSO AS IT HAS SAVED ME HUNDREDS.

THE ABSORBTION SITE IS BETTER AND HAS ALLOWED ME TO REDUCE MY INTIAL DOSE BY DOC IN HALF.

AFTER 2 DOSE USE FOR ONE MONTH, MY LEVELS WERE TWICE AS HIGH AS THE SAME AMOUNT OF ANDROGEL WENT FROM 700 TO 1590 NEED TO BE AROUND 750 TO 850 SO MY DOC REFIGURED DOSEAGE.

THANKS AGAIN , BOTH MY NURSE AND DOCTOR ARE VERY INTRESTED TO SEE HOW MY LONG TERM USE GOES .

- Anon.

From: nicole l
Sent: Tuesday, 10 November 2009 1:31 AM
To: Trish Dalton
Subject: Re: Order 2xxxx

Thank You, It was at the post office, I never got the notice. Your customer service is excellent.

- Nicole L.

On Tue, Nov 3, 2009 at 7:29 AM, Trish Dalton <trishd@lawleypharm.com.au> wrote:

Dear Ms L,

Thank you for your email.  I have checked the USPS website and it seems your order is in Maryland. 

Label/Receipt Number: CI00 xxxx xxxA U
Class: Priority Mail International Parcels
Service(s): International Parcels
Status: Arrival at Pick-Up-Point

Your item arrived at the ESSEX, MD 21221 processing center at 4:11 PM on October 21, 2009 and is ready for pickup. Information, if available, is updated periodically throughout the day. Please check again later

Arrival at Pick-Up-Point, October 21, 2009, 4:11 pm, ESSEX, MD 21221

Notice Left, October 21, 2009, 2:13 pm, ESSEX, MD 21221

Inbound Into Customs

 

Inbound International Arrival, October 17, 2009, 2:26 am, ISC LOS ANGELES CA (USPS)

 

Origin Post is Preparing Shipment

 

Foreign Acceptance, October 13, 2009, 3:20 pm, AUSTRALIA

It looks like that a notice was left at your delivery point but for some reason you may not have received it.  Can you check at your local post office quoting your tracking number and they should be able to locate it.  Otherwise ring the postal service office for your state and they could track it for you.

Please let me know if you find the package okay.  Thank you for your time and consideration.

Yours Sincerely,

Patricia Dalton

Operations Manager

Hi Michael,

I understand; thank you for your prompt responses. It's very much appreciates. Your great customer service will certainly keep me a customer of Lawley Pharmaceuticals. I will be placing another order within the next two weeks. I will contact you before I do to make sure that my information is all set.

Thanks again!

 

- Chris B.

Dear Mr B

This was me doing a test order using your email address to check your address had been changed in our system before I sent you the earlier email - I forgot you would be sent an auto email - I apologize for any concern this may have caused.

I'll change the address to the PO Box address.

Yours sincerely

Michael Buckley

Principal Pharmacist

Hello Patricia,

Thank you for the update and especially for the reminder to place the order in a timely manner to allow for shipping time.

Kindest regards,

- June

Thanks for the courtesy of sending your message, Michael. Good customer service is always appreciated!

Cheers,

 

- John

Dear Mr V

Your order was shipped today (17 Sept 2008) Tracking number CV0XXXXXXXXAU

Due to a stock shortage we have shipped one tube and will ship the remaining tube in one week’s time at no charge once the new stock is released from Quality Assurance.

I apologize for any inconvenience this may cause.

Your order can be tracked via the United States Post Service website Tracking Service http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm  

The USPS will only track the order from the time the goods reach the United States. This is usually within 3 working days of being shipped from Australia.

You can view the status of the order by logging onto the above link at any time.

Past experience shows that once goods clear Customs they are about 3 working days away from delivery.

Please do not hesitate to contact me if there are any queries or problems.

Order Reference Number: XXXXX

Mr. John V

(Deleted to preserve privacy)

San Francisco CA

USA 94117

Andromen Forte 5% Testosterone Cream 50g @A$ 100.00 each Quantity 2 A$ 200.00

Subtotal: A$ 200.00

Shipping & Handling via Australia Post: A$ 15.00

Total: A$ 215.00

Yours sincerely

Michael Buckley

Principal Pharmacist

Dear Mr, Buckley,

I know this can happen as I worked at Boeing for over two years in there Panstock kitting department which was a large variety of parts for there application.

I was going to return the Androfemme but I do not want to go without the effects as I feel I would be starting over. I appreciate everything you and your personnal have done to correct the problem and will continue buying from you.

I will order a tube in adance from now on just to avoid any further mistakes. Again, thank you very much.

I have told quite a few freinds about your product and have highly recommended it.

- John L.

Dear Mr L.

I apologize for the shipping error and we will re-ship the correct goods immediately.

The Tracking number is CV0959xxxxxAU and can be tracked via the USPS website http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm in about 3 days time.

In the interim to continue your treatment please to use the AndroFeme 1% cream. The formulation is the same except for the % of testosterone (1% vs 5%).  If you were using 1 unit of Andromen Forte 5% daily you will need to use 5 units of AndroFeme daily for equivalence. I suggest you use it 2-3 times a day in smaller doses because the volume of cream will be too much in one application.

Again I am sorry for the picking error and hope these arrangements are acceptable.

Yours Sincerely,

Michael Buckley

Principal Pharmacist

I was impressed and very happy to have your representative call me to discuss the Forte cream.

I have placed an order for 2 tubes of the cream and look forward to trying it out fore the first time. It will replace the expensive Androgel which I find not only expensive but a real pain to apply. I sincerely hope your cream is a real replacement and that you find yourself able to sell in the US - sooner than later to benefit those of us needing the therapy. I know my doctor will be supportive in my decision.

Thank you very much.

 

San Antonio, Texas

- James E

Hi Mr. Buckley, just wanted to update you on the testosterone creme I ordered.

First, in response to your last e mail, yes I have my physicians thumbs up for use.

I had bloodwork done 2 months ago and everything was fine. My cholesterol was ever so slightly high, but no cause for alarm since I exercise regularly and follow a healthy diet full of whole grains and fruit.

Your product works fairly well-I have noticed an increase of energy and a slight increase of libido. In that same blood test, my total testosterone was measured at 207 ng/dl.  According to my doctor, the normal range is between 350 and 1000.

I'd be very curious as to what the level would be now; and I do plan on getting bloodwork done early next month to make sure everything is normal and no adverse reactions have taken place.

Thanks again for a great product.  I will definitely be ordering more from you in a couple of months. You have a loyal customer for life and please pass my thanks on to your team!!

 

- Quentin

I have used the product for the second day now, I did see where it should take two weeks to feel any results, I do want to thank you for your quick response to my email, and I will be ordering your product from your organization from now on.

Thank you,


- J. P. B III

Hi Michael,

Thank you for the advice, I will do as you have suggested and wait until I wish to re-order, then submit payment online.

UK customs are very swiched on to imports nowadays, I bought a Fender guitar neckplate from Australia earlier this year, it was just in a small envelope and they charged me nearly £20.00 duty,

Oh to be in Australia !! Many thanks for an excellent caring service

 

- Martin.

Michael Buckley, thanks for your very prompt and courteous reply and follow through, your promptitude impresses me very much,

- Gene B.

Dear Mr B

I understand and will re-ship to the address below using USPS. The new Tracking number will be CV0XXXXXXXAU. The goods will leave today – eventually I will get the other shipment back.

Your order can be tracked via the United States Post Service website Tracking Service http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm  

Yours sincerely

Michael Buckley

Principal Pharmacist

Dear Mr Buckley

I received the replacement package. Thanks you for your cooperation. I look forward to ordering from you in the future.

 

- Carl H.

Dear Mr H

I get a few unusual emails and Voicemails about shipped orders, but this is the first I that I’ve had where we’ve shipped an empty box!!

I will re-ship a replacement immediately.

Your order will be shipped today (19 August 2008 Tracking  number CV095950290AU)

I sincerely apologize for this error.

Once again my apologies.

Yours sincerely

Michael Buckley

Principal Pharmacist

Dear Sir,

Thank you for that it is much appreciated for your continued help, advice, and valued information on the subject.

Yours Sincerely

 

- Paul D L.

Mr Buckley,

I just wanted to drop you a note to let you know how pleased i am with the testosterone cream.

I've been using it for nearly 2 weeks, and if I used the words life changing

I wouldn't be exaggerating!

I've just sent my order for 3 more tubes.

Thanks again,

Westminster Ca USA

- Dan E

I am going to use this message for an ice breaker and primer for those in our medical staff who wish a current view of the options for TRT.

I look forward to keeping you up to date as I stir things up in this town...you're doing great, Michael...

thanks for your guidance and encouragement.....

- john a

Dear John

I apologise for my delay in following up from our telephone conversation.

Attached is the link to Medscape to which I referred – I'm sure you will find it a very enlightening and refreshing discussion. There are some real movers and shakers in the US pushing the late-onset hypogonadism barrow with very, very good science to back them up.

Controversies in Late-Onset Hypogonadism: A Panel Discussion

If you have troubles connecting to the link please let me know.

I look forward to hearing from you once you have had discussions with associated people in the US.

Yours sincerely

Michael Buckley

Principal Pharmacist

Mr. Buckley, the USPS left a notice in my mailbox today stating that the delivery had finally come. I will pick up tomorrow!!

I just wanted to take a moment and thank you for giving such great customer service. You were extremely helpful and courteous, which is hard to come across these days. Being in the service industry myself, I can appreciate someone who really cares about his customers.

I will definitely let you know how the creme works. I am going to start a program with the strict supervision of my physician. Incidentally, I was wondering if I apply the creme as directed, what is the equivalent in terms of mg of testosterone a week? For example, you might say that applying the creme twice a day as directed is equal to one 100 mg shot of testosterone per week.

Thanks again. Mr. Buckley, if I ever come across any friends or acquaintances looking for product similar to what you sell I will refer them to you without question.  You definitely have a loyal customer here!  Take care, and I wish you well.

Sincerely,

 

- Quentin B.

Thank you very much for your reply. It is good to see there are companies like yours that still believe in great customer service.

- Donald M.

Dear Mr M

I apologize sincerely as we have missed shipping your order. Through an error in our processing the order was marked as incomplete. The order will be shipped today and as way of compensation please accept a second tube at no cost.

Yours sincerely

Michael Buckley

Principal Pharmacist

THANK YOU FOR RESPONDING TO MY EARLIER E-MAIL. THE PRODUCT ARRIVED TODAY THANK YOU AGAIN. WILL TAKE A BLOOD TEST IN 2 WEEKS WILL SEND YOU RESULTS. THANK YOU

- MARK H.

Thank you for your very informative and helpful e-mail.  I have placed an order for the Andromen Forte 5% and look forward to receiving it.

I am having it shipped to a timeshare we will be staying at from August 24th to the 31st. That address is: (Removed for privacy reasons). Our home address is (removed for privacy reasons).

I have an Rx for Androgel from my physician which I am disregarding. Again my thanks.

 

- Ed B.

Hi Michael,

I really appreciate the information you have sent me, and will discuss with the physician.

Thank you.

- Peter K

Dear Michael

Thank you soooooo much for the info and the list of doctors, and for taking the time to talk to me ....

I will certainly find a doctor that will prescribe the Pro Feme.....and help me with my boarder line under active thyroid...

Thanks again

 

PS: when I find a doctor to prescribe Pro Feme I will drop you an email and give you some feedback....... cheers!

- Linda

Dear Mr. Buckley – I have received the above order today along with the literature and other information. Thanks very much for your help in this matter and I will contact you for my future orders.

 

- Dr. Chandra N

Hello Michael, Just to let you know the Forte cream arrived today. Want to thank you for such great /quick service. Started to use immedietly in lieu of the injectible Cypionate.

Regards,

- Mark

Dear Mr L

Thank you for your order and I have received your telephone message. I rang the number you left on the message machine, but it is full and I was not able to leave a message. I rang the number you called me from and spoke with a lady and told her that I will call back later or you can call me. My direct number in Australia is +61 8 9228 9033 – we are 14 hrs ahead of US Pacific Time. I will try the (Number removed for privacy reasons) number again tomorrow morning your time.

In order to ship the goods the completion of the secure online payment sections is required.

For full details of the ordering process please follow this link to our Order Q&A section of the website which fully explains the requirements for successful importation of the products into the United States http://www.hormonesolutions.com.au/content/orders-faq.php

If you require the goods please re-order at http://www.hormonesolutions.com.au/eCommerce/cart.php and complete online payments section. Please do not hesitate to contact me should further information be required.

Yours sincerely

Michael Buckley

Principal Pharmacist

Hello There,

I just made my second order. I see that you are back-ordered is that because of success?

I had intended to order three tubes as you had previously suggested, but ironically although I feel great I, lost my job about two weeks ago. No sympathy necessary, because I have four good opportunities working, and one of them is even selling pharmaceuticals, but that is the least far along, and not my first choice.

I thought I would give you a quick report. The thing that is most noticeable to me is that I have very much more energy and mental focus. I find that I am doing much more around the house. I do not tire anywhere as easily as before starting with your product.

My wife is enjoying some of the other results, but not as frequently as when I was using a similar product five years ago. But this could because of many other factors.

I have noticed that during non passionate times, I seem to be longer and fuller.  During times of intimacy the qualities that all men would hope for are certainly present.

One very apparent benefit is that my muscles are far harder. I have been lifting most of my life, and non stop since 1999. My strength is way up, my vascularity is very obvious.  Even the veins on my abdomen are more apparent. I am definitely getting stronger.  I am energized after workouts and not tired.

I definitely feel very good. I am turning the job loss into an opportunity for advancement, and I don’t think I would be that positive without Andromen. I even started on a book on fitness for men over.

Ok look forward to getting some more….

Thanks

 

- Bill

THANK YOU AGAIN THIS MEANS ALOT TO ME TO GET THIS STARTED AND UNDER CONTROL.

 

- MARK H.

From: H B.
Sent: Friday, 30 October 2009 5:47 AM
To: Patricia Dalton
Subject: Re: Your hormonesolutions.com.au Account

Hello Patricia,

Thank you for the information it will be useful, the speed of response from your company never fails to impress me.

Best regards

- Howard B.

On Thu, Oct 29, 2009 at 1:00 AM, Patricia Dalton <trishd@lawleypharm.com.au> wrote:

Dear Mr. B,

Thank you for your recent order on hormonesolutions.com.au.

Did you know you can login to access order history, tracking information, and to update your details?

Use the following login information:

Email: xxxxxxx
Password: N8xxxxxxxx

Go the following URL to login:

http://hormonesolutions.com.au/members

Thank you for your time.

Yours sincerely,
Patricia Dalton

Dear Dr. Buckley,

I wanted to thank you for your follow up, and for an amazing product. I will be certain to order again.

40yrs young.

- Joe

MY DOCTOR SCOTT B MD, IS MY PRIMARY CARE DOC. HE IS VERY OPEN TO ALL KINDS OF ALTERNATIVE THERAPIES.

DR. B, AFTER READING THE MATERIAL YOU SENT ME, BELIEVES IT IS SOMETHING I COULD SAFELY TRY. HOWEVER TRY TO GET THEM TO SIGN SOMETHING NOT FDA APPROVED. I'VE BEEN WITH THE DOC 17 YEARS SO WE WILL GIVE IT A SHOT.

WITH THAT SAID, I WILL TAKE YOU UP ON THE OFFER TO SEND ME THE FIVE PERCENT TUBE OF CREAM. DR. BURTON WILL HELP WITH DOSING THE CORRECT AMOUNT. I AM VERY THANKFUL FOR YOUR REPLY EARLIER IT HAS HELPED RELAX MY THOUGHTS OF HAVING TO HAVE SHOTS EVERY 2 TO 4 WEEKS . THANK YOU.

SINCERELY,

 

- MARK H.

Dear Michael,

Thank you for your email. The main thing is that it went through eventually and my precious cream will be on its way soon.

Recently I thought that I could do without it, to save money. After a short time of not using it I suddenly realised I was acting hysterically and irrationally a great deal of the time. I wondered what was wrong with me and then the penny dropped.

I ordered some more progesterone cream and, a few days after starting to use it again, calmness and a feeling of quiet happiness descended over me again. Remarkable. What a lifesaver!!

Thank you for a wonderful product.

Yours Sincerely,

- Vicki L.

Dear Mr. Buckley,

thanks you very much for the prompt reply, will try.

Kind regards,

- M. R.

Dear Ms R

The measuring device is like a small plastic ruler. I will ship you out one immediately - I apologize for it's absence.

It is used only as a guide and you can start using Andro-Feme immediately if you wish - just squeeze out 2cm of cream - just as if you were putting toothpaste on a toothbrush.

This is the usual starting dose and then it is reviewed in 3 weeks. If you are concerned about the dose be conservative and use 1 cm daily - blood levels increase to a lesser degree but it still works well.

Please do not hesitate to contact me if more details are required

Yours sincerely

Michael Buckley
Principal Pharmacist
Lawley Pharmaceuticals

Dear Patricia,

When I returned home this afternoon, there was a slip from the Post Office requesting that I pick up my package tomorrow. Thank you for the constant follow up and emails. I am very appreciative of the kind of service that I have received from you. You have made the difference in my consumer experience and I want to "THANK YOU" for your dedication to the United States Lawley customers.

Cheers!

- June P.

Thanks folks

It only took me 10 days to get my order of andro 5% cream and by using the lawley pharmacy I was able to save almost $250 US dollars. That is huge thanks again will be ordering on a reg basis if there are any sales please e-mail me with the details

Thank you

xxx@hotmail.com - (modified to preserve privacy)

- Palmer S.

Dear sir,

thank you for your response to my telephone message. sending my order to my Po box will work out nicely and I am certain it will arrive without difficulty, over here in the united states. ups will not deliver to a Po box, so I was concerned about receiving my order. I'm assured by your response that all is well and my order is headed in the right direction and location,

once again I thank you for your diligence regarding this matter.

sincerely,

- Kenny b

Dear Mr B

Thank you for the telephone message. We no longer use UPS and I apologize the error on the Website – it will be corrected shortly.

Your order has already been shipped via Australia Post Insured Air Mail to the PO Box provided (see below).

I will email you the tracking number in 12 hours.

Yours sincerely

Michael Buckley

Principal Pharmacist

Michael,

Yes, the mailing address and personal information is correct.

Your customer service is exceptional.  Hope the product is a good.

Thanks

 

- Don

thank you Michael, the package arrived yesterday. And I have been going though your book, quickly then in more detail

Gerald who now is in his 50s has had a vasectomy in his early 20's

and the time frame you spoke about in your book would be the time that Gerald and I got together, and as I have said earlier that soon afterwards thing started to decline.

This now gives a reason for ...................... and will protect his male ego !!!!!!!

I am picking him up from the airport tonight and am yet to discuss these findings with him,

Gerald has become reluctant to try , since the frailer rate has been high

My approach will be gentle but firm.

I will be in contact with you after the Dr. visit and we have both the script and blood results back

 

a hopeful woman

- Joanne A

Hello,

Can I order the Andromen 5% direct from this site ?

Do I need a prescription to do this ?

My Doctor was supplying me with this excellent product until he retired and I haven’t been using it and would like to start again.

Thanks & Regards:

- Peter A.

Thank you Michael;

The period started today.....therefore, I will treat it as day one.  I have had so much relief since using the cream. If this month turns out to be as good as the last month......my doctor and I will consider this a real breakthrough from all of the suffering I have endured for the last 4 years!

Thanks again for all of your prompt advice and guidance.

Kind regards,

 

- Janet

Dear Janet

What you have described is not unusual. The fact the PMS symptoms reduced significantly within the first month of use is a good sign.

I’d start on day 12 (this Wednesday) using 2cm/day until day 26 as last month. Having skipped a period is nothing to worry about. You may find that the period comes within a few days of re-starting the Pro-Feme. If this happens stop using the cream – the first day of bleeding will be your new day 1. If it’s only spotting continue with the cream and it will most likely stop in a few days. What is happening is that your cycle is re-adjusting itself with the introduction of the progesterone.

If no period comes after day 26 I suggest you move to a 3 week use, 1 week break regieme.

Feel free to give me a call if this is unclear (1800 627 506).

Best wishes

Michael

Michael Buckley

Principal Pharmacist

Hi Michael,

Your prompt (phone contact, and email) advice and encouragement has helped a very great deal. I have subsequently sought, and found this information in books. One can persevere almost indefinately, when one knows the positvely expactant outcome is in sight!

Thankyou heaps:)

Cheers,

- Kairen.

Dear Karen

When progesterone is introduced to an estrogen dominant system the progesterone will  occasionally exacerbate the very symptoms it is trying to eradicate. This happens because progesterone sensitizes estrogen receptors in the body to the effects of estrogen and vice versa. You have been estrogen dominant for some time and now introducing P has caused your E receptors to become more responsive to the circulating E in your body. This is why the estrogen dominant symptoms have been enhanced. It is a difficult concept to comprehend but not uncommon in endocrinology. As I said last night experience shows that the way to manage this is lower the dose. Things usually subside after a week or 10 days.

I would highly recommend you get hold of the book What your doctor may not tell you about Menopause by Dr John Lee MD – this concept is explained in detail – I deal with Dr Lee extensively when he was alive. Most bookstores have it. Also please view our website http://www.hormonesolutions.com.au/content/natural-progesterone-cream-for-women.php that deals with progesterone cream.

I hope this helps and I understand it’s tough to persevere when you have to live with these effects, but as I said last night this is a good sign and just needs a dose adjustment.

Best wishes  

Michael Buckley

Principal Pharmacist

Michael,

Thank you very much for the prompt and thorough response! Please feel free to forward this on to brag about yourself to your manager. You went well above and beyond expectations with the effort you show in tracking the package. Great initiative which I rarely see.

- Ben C.

Dear Mr C,

Thank you for your email.  Yes your order has been processed and also shipped to you.  It generally takes 10-12 working days to arrive to clients in the USA.  I have done a trace of your article on the USPS website and have the following information.

Label/Receipt Number: CI00XXXXXXXAU
Class: Priority Mail International Parcels
Service(s): International Parcels
Status: Inbound Into Customs

Your item is being processed by United States Customs. Information, if available, is updated periodically throughout the day. Please check again later.

Detailed Results:

 

Inbound Into Customs

 

Inbound International Arrival, July 21, 2009, 2:38 pm, ISC LOS ANGELES CA (USPS)

 

Foreign International Dispatch, July 20, 2009, 11:35 am, PERTH, AUSTRALIA

 

Origin Post is Preparing Shipment

 

Foreign Acceptance, July 17, 2009, 2:15 pm, AUSTRALIA

I am sure your package will be released soon and delivered to you.  Please do not hesitate to contact me if you have any further queries.

You can keep track of your package at the USPS website. http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm

Thank you.

Yours Sincerely,

Patricia Dalton

Operations Manager

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<p>Detailed Results:</p>

Hi Michael -

Yes, I guess I assumed that because they were both creams that they would both be absorbed the same way :).

The Pro-Feme is definitely working - I can tell already, because if it wasn't working I would get the soaking wet night sweats and other symptoms back within 2-3 days and I have been using it for about 2 weeks now. I am being treated for estrogen dominance / peri-menopause.

I am using the same dosage of the 10% (maybe even a little less) as I was the 5%. I measure it out via a plastic plunger type tool (I don't know what it's called) but it's provided by the pharmacist with the 5%. I am very good about using the exact amount, I don't like to use more "medication" than I need.

I am so glad you are developing these products. It's very hard here in the US to find doctors that recognize the importance of hormone replacement. All they say is that it causes cancer; they obviously don't stay on top of current research and studies - and impose their own "personal opinion" on you as a patient. I had to go through about 5 different doctors (and suffered for over 2 years) before I finally found a doctor that agreed and treated via HRT - and that was WITH supporting blood tests. Meanwhile many women, like myself, are suffering for long periods of time, for no reason at all.

Thank-you for your work! I will definitely be recommending your product to my other girlfriends if and when they need it.
Any other advice or suggestions you have will be greatly appreciated.

 

- Charlene

Dear Charlene

Thank you for your email. I understand your concerns, however please understand that a pharmaceutical quality cream and a compounded product are formulated differently and are most likely have different degrees of absorption. Twice the strength may not immediately translate to twice the effect in half the time. I believe the relaxation of the muscle effect you previously felt may not have been related to progesterone but rather another excipient in the compounded cream. I continually get similar feedback however you stated the reason for your change from the compounded product was not "quite enough" progesterone - hence absorption if increasing dose is not working. I can guarantee Pro-Feme has greater overall absorption than virtually all compounded products, but full effects of Pro-Feme are not usually gained for 4-6 weeks after commencing treatment because of Pro-Feme's unique pharmacokinetics (absorption characteristics).

How much of the 10% are you using and for what condition? This is important considerations. Please provide me with this info and I can best advise you.

Expiry is April 2012

Yours sincerely
Michael Buckley
Principal Pharmacist

Thank you so much for the email.  I appreciate it and love the product.

Healthy regards,

- Mike U.

You guys are the best!!!!!!!!

 

- M.

Dear Mr C,

Your tracking number for your order is CI00XXXXXXXAU you can track this at the USPS website.

Label/Receipt Number: CIXXXXXXXXAU
Class: Priority Mail International Parcels
Service(s): International Parcels
Status: Inbound Into Customs

Your item is being processed by United States Customs. Information, if available, is updated periodically throughout the day. Please check again later.

Detailed Results:

 

Inbound Into Customs

 

Inbound International Arrival, July 14, 2009, 11:13 am, ISC LOS ANGELES CA (USPS)

 

Foreign International Dispatch, July 11, 2009, 9:10 am, PERTH, AUSTRALIA

 

Origin Post is Preparing Shipment

 

Foreign Acceptance, July 10, 2009, 4:30 pm, AUSTRALIA

 This is the tracking details at the moment.  Please do not hesitate to contact me if you require any further assistance.

Thank you.

Yours Sincerely,

Patricia Dalton

Operations Manager

Hi Michael,

Is the below an acceptable testimonial?

I am a Medical Practitioner with 20 years experience. Some 7 years ago I was diagnosed with Androgen Deficiency. I was initially treated with Testosterone pellets, but ceased this due to recurrent extrusions. This was replaced with 2nd weekly Sustanon injections, and when it became available I switched to Reandron 1000 depot injections q10-12 weeks. All the injectable modalities created significant swings in mood, energy and well being for me, and thus I trialled testosterone 1% gel. This created smooth Testosterone levels, however it was messy to apply such a large quantity, and also resulted in significant hair loss. I now am using Andromen Forte 5% which is easily the best of any testosterone replacement therapies I have used. It is easy to apply with only a small quantity required (due to its higher concentration), and has not caused the hair loss I had with the 1% gel (presumably the 5% cream resulted in a smaller spike in DHT due to smaller skin surface the product is applied to as compared to the 1% gel). There are any number of compounding chemists that will make testosterone cream, however as far as I am aware none have produced the data/studies that Lawley have. I am more comfortable using a cream that is pharmaceutical grade and has several studies to prove its absorption and clinical efficacy.

Name withheld for privacy.

Is the below an acceptable testimonial? Sorry to have “name withheld”, but as I mentioned it’s a personal condition that I would rather not advertise.

Regards,

 

- M. C.

Dear Michael and Patricia:

If your product works as well as your delivery system I will be impressed beyond words. The package arrived today! I've had US mail that took longer than that and it didn't need to clear customs. Thanks, I will be in touch.

- Doug

Michael,

Again thanks so much for your timely support - quite refreshing and impressive these days when customer support is becoming almost non-existent.

- Steve

To whom it concerns:

I am looking forward to receiving my first order from your company. I do not have health insurance here and have had to stop using Androgel almost a year ago due to the exceedingly high cost of the product, and I've suffered accordingly. Imagine my excitement when I discovered your company!

It is my hope to receive your product within a few short days/weeks.  As they say here, "I'm sick and tired of being so sick and tired." I look forward to feeling better, more like "me" and to continue doing so for years to come. I've even consider illegal options but my professional training keeps (me) away from them. Indeed, I am grateful to find this legal alternative.

I will be in touch.

Sincerely,

- Doug

Thank you Micheal, this is very helpful. I appreciate your time with this.

Have a great day.

With Love

- T

Dear T

Thank you for your email. The website is www.hormonesolutions.com.au
No prescription is required.

I have attached some information that may be useful. Please let me know if more detailed information is required.

Yours sincerely
Michael Buckley
Principal Pharmacist

I have used three tubes of your product (Andromen Forte 5%) I am extremely satisfied with the results. I have not only lost weight, but I have also actually gained muscle firmness and defenition which I only remember having when I was much younger. Not to mention a stronger libido and a way to back it up. Again You have a life-long customer in me.

- John L. L.

Hi Michael,

I just received my order of Andromen Forte 5%. My prescription calls for 100mg of Test.Enanthate (injectable) weekly. I am switching to your product. How much should I apply daily based on my prescription?

Great website, customer service and delivery time.

Thank you,

- John B.

Hi Micheal,

I have purchasing Androforte and it's been a great product.

I have found this to be and excellent company and feel very safe in
purchasing via credit card.

Kind Regards

- Joshua

Thank you for the extra information Michael. I have found a couple of doctors on your list that may be suitable and are within a reasonable distance from home. I appreciate your help and excellent customer service. Kind regards

- Della

Dear Della

This is a reference I use for helping patients locating Dr’s in their area who are across natural progesterone use. I do not know them personally however most are trained in the area via an association we all belong to (ACNEM) http://www.acnem.org/modules/mastop_publish/?tac=23

Hope this helps and if you have any difficulties please do not hesitate to contact me.

Yours sincerely

Michael Buckley

Principal Pharmacist

Thanks very much Michael, you are a true gent!!

Oh, I’m really looking forward to the Adromen cream!! The DHEA was just anything to hopefully give me a quick boost. I intend to take Zinc & Magnesium for the rest of my life, but the DHEA stops now.

Fantastic!! Please let me know what I owe you for the book.  I was intrigued watching Dr Carruthers’ videos on Youtube. Amazing stuff. Like I said, until 4 or 5 weeks ago, I had NO idea Testosterone Deficiency even existed. It’s like finding the answer to the puzzle I’ve been struggling with for 12+ years.

Best regards

- Ian

Dear ian

Thanks for the link . I’m pretty sure it is genuine DHEA and I’m almost certain it comes out of the USA. The other brand they sell is by Natrol which is a US company and very reputable.

As I said on the phone - DHEA is not an end-point hormone and I believe for what you require you will find the Andromen Forte undoubtedly the most suitable. I’ll send you a book in the mail by Dr Malcolm Carruthers - I think you’ll find it must useful.

Yours sincerely

Michael Buckley

Principal Pharmacist

Hi

I’m a 48 year old male.  I’ve been complaining of Tiredness (but bad sleep), lack of energy/motivation, mental fogginess & low mood for 12 years.  I only recently can across the notion of Low Testosterone.  I have never suffered low libido or erectile issues, but asked my GP for a test.

My Serum T was  8.6 nmol/L.  my GP says that’s “normal”, but my studies, including videos of Dr Malcolm Carruthers, suggest otherwise.

I’ve been reading your website, but I am unable to find detailed information.  Can you please tell me :

1)  How much Testosterone is actually delivered into the bloodstream per application?

70% of the testosterone dose used when applied scrotally. Serum testosterone levels will return to baseline (pre-treatment levels) within 72 hours of ceasing treatment.

2)  If I am currently at  8.6 nmol/L, will this cream get me to a desired level of  20 nmol/L?

Yes, a dose of 50mg (1gram or 2 units using the measuring applicator) applied scrotally once daily will usually achieve a steady-state serum testosterone levels in the low 20 nmol/L range within 3-4 weeks of use.

3)  Are there any dangers of my Testosterone level going too high?  IE, over 30nmol (or whatever dangerously high levels are).

Generally not if the recommended dose is adhered to. There is some individual absorption variation, but generally plus 30 nmol/L measurements are only achieved with higher doses or increased frequency of use (twice or three times daily - not recommended). We normally suggest serum blood levels are taken after 1 month of treatment.

Thanks & regards

- Ian

Dear Hormone Solutions.

I was sent an email notifying me that the local US Post Office has returned my long awaited and much need product to you good folk back in Australia. Seems I moved? Funny ... you would think that I would be aware of such a thing? For the record ... I have not moved!! ... and, the mailing / shipping information I provided was correct. The US Post office here in Pinehurst, North Carolina US, is trying to intercept the return ... but I doubt they will have much success!

I need a personal contact and contact information at your company so that Ms Kim Williams, the supervisor here at the postal service can resolve this issue in the most expeditious manner ... Additionally, they understand that I will not accept any additional shipping charges as this mistake is owned by the the postal service. Would you please email me the appropriate information?

For your convenience Ms (removed for privacy reasons) US phone number is 910-2xx-1xxx.

Many thanks, customer

- All W.

Dear Mr White,

I have shipped your replacement package to you today on tracking number CV0XXXXXXXAU. Hopefully there will be no problems this time around. Please let your post office be aware of the tracking number and that you have not moved. Now you have a contact at the post office I am sure all will be okay.

Sorry for any inconvenience caused. Please do not hesitate to contact me if you need any further assistance or have any questions.

Thank you.

Yours Sincerely,

Patricia Dalton
Operations Manager

How many approximate days before delivery?

I used the cream a few years ago and felt great.

Please don't take this wrong but is your product the real deal?

- R. R.

Dear R R.

Your package should arrive within the next 5 - 7 days based upon the address you supplied.

I'm glad that the cream worked for you in the past and believe that you will feel the same beneficial effects today and in the future.

Please rest assured that the product we have posted to you are genuine bio-identical hormones that will work exactly as we have advised on the website and in our information material.

We are a fully accredited and registered pharmaceutical company that produce only natural hormones for use in humans who need them.

Regards, Michael Buckley

"I spoke to Yvonne (aged fifty two), a Melbourne academic whose depression led her to seek out Professor Susan Davis - she'd read a newspaper article reporting that Davis that depression in menopausal women is sometime caused by low testosterone levels. Sure enough, Davis found that Yvonne's levels were very low and put her on the testosterone cream Andro-Feme.

"I felt like I used to feel when I was twenty. My energy levels were up. My sex drive went boing. The testosterone fired me up', Yvonne told me. The change was amazing. Within a week she bnoticed not only a shift in her mood, but that her dampened sex drive was now up and running: 'I had always enjoyed having a really highlibido. Now it was back!' And six years later she is still reaping the benefits. Davis is carefully monitoring her progress but Yvonne is determined to stay on the treatment. 'I don't want to give it up. I feel fantastic', she says."

Quoted from: The Sex Diaries: Why Women Go Off Sex and other Bedroom Batltes, Bettina Arndt, pg 66.

-

Trish,

Thanks so much for your contact. Please at this time disregard the order. I had contacted Michael about it this weekend. I will reorder soon.

Right now seems the money is running a little short so I will hold off.

My Sincere thanks to You and Mike and the Lawley Pharm Team!!!

 

- Tom

Incredible customer service!! .... and much appreciated! Sincerely,

- All W.

Dear Mr W

Thank you for your email message. Occassionally the USPS do some odd things with the shipments - this I will add to the list.

I believe there is no way that the package will be able to be retrieved so we will re-ship your order at no charge. The returned parcel will eventually get back to us.

I did call your contact number provided with the order and have left a Voice message.

You will be sent a Tracking number via email with details of the re-shipped order.

Please do not hesitate to contact me if you have any queries.

Yours sincerely

Michael Buckley

Principal Pharmacist

Sorry! I did send an email when delivery came-must not have been to you. I received the item April 25th a Sat. The box was beaten up but the tube inside was OK. Your checking and attention gives me faith to reorder when I need it.

Thanks

- Jeff A.

Dear Sir,

I've been using your product Andromen Forte Cream for 2 months now and am completely satisfied with my results! I will not only be ordering from your company again, but will pass along the information to those I know here in the U.S..

Sincerely,

_________________________________________________________________
"Courage doesn't always roar. Sometimes courage is the quiet voice at the end of the day saying,"I will try again tomorrow."
Mary Anne Radmacher

- Michael F.

Dear Michael

Because the Australian government has issued me with an Export licence. It is controlled for supply within Australia, but not for export.

We are a legitimate mainstream pharmaceutical manufacturer located in Perth, Western Australia. Andromen® and Andromen Forte testosterone creams are listed with the Australian government Therapeutic Goods Adminstration (TGA) (USA’s equivalent of the FDA) and you can view the bona fides of the products by viewing the TGA’s website https://www.ebs.tga.gov.au/ebs/ANZTPAR/PublicWeb.nsf/cuMedicines?OpenView and type into the search option Lawley

Please do not hesitate to contact me if you require further information.

Yours sincerely

Michael Buckley

Principal Pharmacist

Dear Mr. Buckley,

Thanks so much for the explanations and education. I will share it with others as well (my pharmacist wasn't able to explain as well as you did).

Sincerely,

- Sarah McC

Dear Sarah

There are no bio-identical injectable forms of testosterone – the only forms of injectable testosterone are esters (eg proprionate, deconoate, cyprionate) which by their nature slowly break down into the metabolites of testosterone plus the neutral ester. The problem with injectables is they are often uncomfortable (sometime spainful) to receive and they exhibit a “peak and trough” effect rather than a steady-state effect as is achieved with transdermal preparations. The steady state mimics natural T production. For technical prescribing information please see our website www.doctordirect.com.au

I hope this helps.

Yours sincerely

Michael Buckley

Principal Pharmacist

Hi Trish,

I thought I would let you know that I received my order on Tuesday the 21/07/09, 5 days after you dispatched, prompt and efficient service from your company, this as quicker than items I have ordered from some U.K. internet advertisers.

Thanks also for your E-Mail informing me that you had shipped my order and other info contained.

I was very impressed with your website, clear concise, and informative. If the medication helps with my problems I wil be in touch to repeat my order.

Thanks again for a great service.

Best regards,

- Len B

Hi Michael,

It's been a long time I have not talked to you.  I started Andromen treatment just about last year and have been very satisfied.  The total testosterone has gone from 315 ng/dl to 1190 ng/dl over the last year, so I need to bring it down a bit toward the 800-900 range. I have been using mostly the 5% strength and switch occasionally to the 2% but always use the recommended dosage. I really would appreciate you opinion as to the following:

1) How much should I reduce the dosage to bring it down toward the desired 800-900 range? either with the 5% or 2%?

2) I am more concerned about aromatase as the estardiol level was 53 pg, and I really would like to bring it down to 30 or so range. Any suggestions for that? Do you think that by reducing the dosage I would also lower the estrogen or estradiol?

3) Free testosterone was about 40 pg/ml. Is this OK? Would it likely stay there or in similar range if I bring down the dosage a bit?

I am getting ready to order again, but in light of the above do you recommend staying with the 2% or the 5% primarily?

Thanks in advance for your consideration.

(Address deleted for privacy reasons)

- Barry S, Ph.D.

Hi Michael,

Thankyou so much for your feedback. I have have my local GP write me a prescription and then i will call Perth and go from there.

Thanks again.

Regards

- R Digg

Dear R

Thank you for your email.

The online ordering system only applies to orders sent to addresses outside Australia – this is why Australia is not a destination option.

Within Australia a valid medical practitioner’s prescription is required which, at present, needs to dispensed by a Western Australian pharmacy. This is because currently our licence only allows for supply within the State of Western Australia. Once you have a prescription from your doctor you may wish to contact Priceline Pharmacy Subiaco here in Perth on 1800 109 013.

I have attached Pro-Feme Prescribing Information, Consumer Medicine Information and an information booklet on progesterone use in women – I hope you find it useful.

Please do not hesitate to contact me on 1800 627 506 if you have further queries or by return email.

Yours sincerely

Michael Buckley

Principal Pharmacist

Dear Michael,

Thank you for all your information and for taking the time to explain the nature of fibroids and IVF and how progesterone may assist me. Much appreciated!

Regards,

- San

Dear Michael,

I believe at the ultrasound clinic they said that there were approximately three fibroids between 2-4cm. To me that sounds rather large, but noone has really explained what this means. Not that big but estrogen dominance will cause them to continue to grow.

Yes, I have attempted only one cycle of IVF unsuccessfully. I am about to commence another in a few weeks and wasn't sure if I can continue with the cream at the same time Absolutely it’s safe, however if you are spending the $$ doing the IVF you would be best to advise the clinic of your intentions. . To be honest, I am not sure about asking the doctor about the cream, as last time I asked a GP he wasn't at all enthusiastic and dismissed the idea (I think from ignorance more than anything else as he wasn't aware of the product or its applicability) I’m sure you are right.. You mention that 10% cream is required instead of the 3.5%. Is this what is recommended for IVF patients? Following egg collection I was given progesterone pessaries, so can I still use the cream during the IVF cycle? Yes it will add top the effects of the pessaries. I believe I had very good progesterone levels at the time (100>)however it just wasn't successful for whatever reason. I have no history of miscarriage, have never been pregnant and I guess compared to many who have had repeated cycles of IVF we are novices when it comes to it all. The pessaries provide a short term progesterone high, but when stopped the progesterone does not remain residual in the body. I believe you are overall progesterone deficient (the fibroids are testament to this) and you need to “load” you system (every cell in your body) with the adequate progesterone. I believe your best chances of successful IVF treatment is to load progesterone into your system over the next 3 months (minimum) to 6 months then start the IVF if you haven’t already fallen pregnant.

My menstral cycle has been very light and short (2 days at most) for many years now, so, it kind of goes against all the symptoms from what I understand of fibroids (heavy bleading). Heavy bleeding with fibroids doesn’t necessarily follow until they become bigger. Plenty of women have fibroids (small ones) and don’t show any symptoms. When I raise this issue with doctors, they don't appear to think it is relevant, however, I assumed that having a decent lining of the uterus would be very important to conception 100% correct , but then again, I am not a doctor, so I am only guessing. To be honest, we didn't know which doctor to approach re IVF so it has all been a case of just having a go with someone in the hope that we get advice and assistance from someone we can trust. I have also read different postings on the internet about different clinics and doctors. It can sometimes feel that perhaps you shouldn't ask too many questions of a doctor because after all "they are the experts", not us garbage – it’s your body and you’re paying them – ask every question you have and if they don’t give you a sensible answer tell them you don’t understand and explain it again. The science is not that difficult to explain. I'm sure it is just because they are just so busy, but I feel it is important for us to understand all variables that may impact upon or prevent a potential pregnancy and to at least consider anything that may assist towards achieving a pregnancy. I’ve dealt with plenty of women who have been through the IVF mill and spent many many tens of thousands of dollars with no success and then fallen pregnant and carried full term using natural progesterone purely because the progesterone increases their fertility. I’m not for a minute suggesting progesterone is the cure for all fertility ills because quality of eggs and many other factors come into it, however your clinic would have checked sperm and egg quality, your uterine lining and fallopian tubes etc prior to the first procedure. If you’re not in a mad rush I’d address your progesterone levels first before the next treatment round – at least this way you will have eliminated one variable.

Hope this helps rather than confuses.

Anyway, thank you for the information.

Kind regards,
San

hi michael,

you returned my call around 8/7/09, re: testosterone.

i explained to you that i was using 1MG/1GM bioidentical testosterone cream, and you said it was light..... well you were so right... i received yours today, and applied it, and i could feel the difference right away. thank you for making that product.

i am also using bioidentical Progesterone.... 5% cream and bioidentical Estradiol/Progesterone .5MG/200MG cream.

i will be eventually ordering your Progesterone, as i run out of mine....

do you recommend your 10% Progesterone cream or your 3.2%?

my doctor, who is in the process of retiring said i could use the Progesterone for 25 days on and 5 or so days off..... or i could use it every day.

i choose to use it every day, i need it at least 2 times a day.... sometimes more, i can feel when i need it.... i also do kinesiology, and i muscle test it to get the right dosage.

i am in full menopause, and do not get my period any more.....

what would you recommend? i noticed in your literature, you recommend it for 25 days on?

also, when will your Estradiol be available?

i have plenty of refills left on both the Progesterone and the Estradiol/Progesterone.... but i can tell your products superior, so i would like to order them.

thanks,

- barbara b

Dear Barbara

Thank you for your email.

The progesterone 10% cream works out more economical - I would use 0.75 of a unit once daily, because it is better absorbed than most compounded products. You can use it twice dialy if you feel it is necessary however I would recommend starting with the once daily regime initially and evaluate your response. I would stick to 25 days with 5-6 break to prevent dulling of the progesterone receptors - if the 5 days break causes problems then by all means use it on those days, however with most people the break does not create a problem.

With the estradiol cream this is probably 3-4 months off availability. We send out a quarterly newsletter to all users and I will have news of it’s availability in the issue after next (due out November).

Thank you for your comments with regards the AndroFeme - I’m pleased you find it a superior product.

Please do not hesitate to contact me if you have any queries.

Yours sincerely

Michael Buckley
Principal Pharmacist

From: XXX
Sent: Thursday, 20 August 2009 9:56 PM
To: trishd@lawleypharm.com.au
Subject: RE: Your Hormone Solutions Order [21944] has been Shipped!

Thanks for your exceptionally good Customer Service!

I will recommend your company to anyone who may need a similar product.

- G.G, MD

Hello Michael:

I have ordered testosterone from you in the past and will continue to do so in the future. Great stuff.

Best regards,

- Ken M.

Thanks so much for offering a quality product that most people can afford.

I am a family practice physician and will be glad to prescribe this for many of my patients with hypogonadism.

Sent from my Verizon Wireless BlackBerry

- Kim N.

Aloha Michael....Greetings from Hawaii

First of all I want to say that your Andromen Forte has radically improved my quality of life. I am 60 years old & previously was frequently depressed & even suicidal. I also use many herbs & health supplements for many years but I felt the positive shift from this from the first day. Thank you so much for your work & research on this product!

- James E.

patricia-

thank you very much for all the attention you gave me during my ordering process, i just wanted to let you know i received my order today...thank you!

i have nothing but positive things to say about you and the company as a whole and enjoy doing business with y'all and hope to deal more with you in the future...if you have a mailing list id love to be a part of it...thank you again!

- william u, Las Vegas, USA

Dear Patricia

Kindly cancel this order. My reason at this time is financial. I will look into it at a later date. Your cream is top quality and absolutely wonderful!!

Thanks a lot.

- Vicki, New Zealand

Thanks Patricia,

Wonderful to find a company with not only a great product but thorough, informed and prompt customer service.

My best,

- Stephen

Hello Stephen

As discussed on the telephone this morning I have processed the credit for the pro-feme creams and deleted them from your order.  Attached is the bank transaction for the credit to your card.

I will attach some information on our progesterone cream for your wife to read which I hope will be of assistance to her.

Thank you for your time and consideration.

Yours Sincerely,

Patricia Dalton

Operations Manager

wanted to thank you for letting me no my order was on its way

i do have a question this product i bought is this really good ive tried a lot of things that said its testostorone and it does nothing my levels are low will this cream bring them up and quick ?

thanks brian

- Brian

Dear Brian

Thank you for your email.

This is absolutely pure testosterone. Many product for sale on the internet are homeopathic testosterone (which is not testosterone) and they do nothing to elevate testosterone. Our product will definitely increase your testosterone levels.

If you have any queries with our Andromen Forte please do not hesitate to contact me.

Yours sincerely

Michael Buckley

Principal Pharmacist

hello michael,

i need to order another tube this stuff is grat it help me i feel 110 percent better

i going to use a different card can u tell me how i go about doing this

thanks brian

- Brian

Just place my second order. Your product has improved my life style and attitude, it actually works better than the "Androgel" that I get from my Doctor. Thank You.

- R. Hiers

From: Dave W. [mailto:xxxxxx@gmail.com] 
Sent: Wednesday, 18 November 2009 12:38 AM
To: info@lawleypharm.com.au
Subject: Andromen

Hey there. So far the product has been working nicely. Even
Physically I feel better. Thanks.

- Dave W.

From: wl
Sent: Monday, 18 January 2010 12:41 PM
To: Michael Buckley
Subject: Re: Questions

Thank you very much for your thorough answers. Deeply appreciated, even more so because such frankness and completeness is exceedingly rare these days, at least in America, where the people doing customer service are not always fully literate, don’t seem to actually read the questions, and often have no real familiarity with the products they’re providing customer service for.

- William L

Dear Mr L.
 
Thank you for your query.

  1. What are your testosterone creams for men made from?    The active testosterone is synthesized from soya as the raw starting material. There is however no soya in the finished product – just pure testosterone. Please read the attached bookletTestosterone for men where this is fully explained. Also attached is the PI and CMI which lists every ingredient.
  2. Are the doses at the level of prescription testosterone, or are they so-called “homeopathic” doses?    The doses are prescription level testosterone. Our product is NOT a homeopathic product.
  3. I’ve used testosterone in the past and always needed a doctor’s prescription. How are you able to sell it online without a prescription?      Our product is not approved by the FDA and is therefore not available from pharmacies within the USA. We are an Australian based company and manufacture in Australia. Australia’s equivalent of the US FDA, the TGA has approved our product for Export and there are provisions with the FDA Regulations for the personal importation of unregistered therapeutic goods . Please see http://www.hormonesolutions.com.au/content/orders-faq.php#legal-issues for full details including links to the FDA website where this is explained in the Regs.
  4. Where is the cream made?     Australia at a TGA approved pharmaceutical manufacturing facility in Perth, Western Australa. It meets all the production requirements of a Big Pharma product
  5. My cream was a balance of testosterone and progesterone, which helps prevent the testosterone from being converted to estrogen. Do you have such a product?      Testosterone from Andromen Forte conversion to estrogen is in practical terms not an issue. There is a small but insignificant rise in estrogen levels with initial use of scrotal testosterone, however in the vast majority of men this rise is within the normal estrogen range for men. We have seen no evidence of gynecomastia (due to estrogen dominance) in men using Andromen Forte. There is no need to take anti estrogens. Have the estrogen levels checked every 6-12 months if concerned. Some Dr’s in the US get patients to take anti-estrogens such as chrysin however I believe this is unwarranted when using Andromen Forte if properly monitored.
  6. How many milligrams of testosterone is contained in each application of each of the two different creams?     Normallly we recommend Andromen Forte 5% cream as the most economical option for men. The Andromen 2% works as well but the 5% is more cost effective. Normal starting dose is 50mg applied scrotally once daily and levels reviewed after one month. Dose can be titrated downwards to as low as 20mg daily depending upon blood levels and whether symptoms return. I strongly recommend you continue to work with you doctor for monitoring.

The www.hormonesolutions.com.au <http://www.hormonesolutions.com.au> website has full details on the ordering , shipping and product details and please do not hesitate to contact me if you have further queries .
 
Yours sincerely
 
Michael Buckley
Principal Pharmacist
Testosterone Video Clip <http://www.testosteronecream.biz/testosteronevideo.htm>

I wanted to say that I really appreciate your company and your products! I had been on Androgel for about a year and a half, but had recently lost insurance, so I could no longer afford that.

Unfortunately, I went for several months without hormones, and let me just say that I was "unpleasant" to be around. My moods were horrible and my kids couldn't wait until I got back on the hormones!

In Sept, I placed my first order...I haven't looked back since! It's amazing that on the gel, with the alcohol base, I would be throwing up about 1-2 times per month. I no longer have that issue with the cream, because of the base of the nut oils. Thank you!!!!

- Joe W.

Dear Mr Buckley

Thank you for your quick response.

I was curious to know if the progestrone cream would increase testosterone
by having the body produce more testosterone. Thank you for clearing that up
for me.

I am applying Andromen Forte 5% directly to my scrotum at a dose of "2" on
the applicator. Which I think is the maximum dose recommended. And rubbing
in throughly until most all of the white color disappears.

I first apply the Andromen right after my shower, then shave, brush my teeth
and apply body lotion all over. Which is about 15 minutes after the Andromen
application. Is that too soon to apply the body lotion to my scrotum?

I would like to say I feel much better after using Andromen 5% for about a
month now. My mood is better, more energy, more confident, no night sweats
and all the other symptoms of low testosterone are very much gone. Will I
notice more results the longer I'm on Andromen 5%?

Mr Buckley, if there is anymore important information I should know please
let me know.

Sincerely yours,

Sent on the Sprint® Now Network from my BlackBerry®

- T. Hoffman

Dear Mr Hoffman 
 
Thank you for your email.
 
ProFeme progesterone cream will NOT increase testosterone levels whether
used on its own or in combination with Andromen Forte 5% testosterone cream.
 
Are you using Andromen Forte scrotally or on the body? Your question about
the body lotion makes me think you are using it on the upper body, whereas
Andromen Forte is much better absorbed and you get better testosterone
levels if the cream is applied scrotally.
 
You can use body lotion an hour after application of Andromen Forte no
matter where you are applying it.

I would strongly suggest scrotal application to increase testosterone levels
if you are currently using it on the upper body. What dose are your using?

Yours sincerely

Michael Buckley
Principal Pharmacist
Testosterone
Video Clip <http://www.testosteronecream.biz/testosteronevideo.htm>
From: E. Bixby [mailto:xxxxx@gmail.com] 
Sent: Thursday, 31 December 2009 11:58 PM
To: Patricia Dalton
Subject: Re: Andromen Forte bio-identical testosterone cream for men

Thank you for your E-Mail. Your Andromen Forte has done wonders for
me. I am using it daily, but have lowered the amount because my
testosterone level went above the recommended high level. At the
lower dose level I am doing great and my testosterone tests have put
me at the normal level. I frequently rave about your product to my
friends and my physicians, Thanks,

- E. Bixby

From: Richard P 
Sent: Monday, 11 January 2010 11:09 PM
To: Patricia Dalton
Subject: Re: Andromen Forte bio-identical testosterone cream for men

Dear Patricia,

I think your product is fantastic, having used AndroGel from the US and
Andro?(can remember the name) from Canada I would not hesitate to recommend
Andromen to anyone. Andromen gives me the same results as the two products
mentioned above without the sticky mess (especially the product from
Canada)at a much better more affordable price. I still have a full tube left
as I only need to use half the recommended amount to achieve the desired
effect. I will surely reorder when my supply runs low.

Thank You,

- Rich P.

From: E. Jones [mailto:xxxxxxx@hotmail.com]
Sent: Thursday, 21 January 2010 5:01 PM
To: info@lawleypharm.com.au
Subject: Return order

Hello

 Around a month Ago I made an online buy. I have been very busy at work and have not been home to sign the Voucher from the post man. I recently received a letter from the post office saying the item may be return. If So, Would It be any trouble to send it back? I would appreciate your input or help in this simple matter. Of course you can check your records.


xx Pxxx Street
Spring Valley NY 109xx

- E. Jones

Dear Mr Jones,

Thank you for your email.  I have checked the USPS website and the following is current:


 

 

 

Label/Receipt Number: CI00 0118 70xx U
Class: Priority Mail International Parcels
Service(s): International Parcels
Status: Notice Left

We attempted to deliver your item at 7:59 AM on December 26, 2009 in SPRING VALLEY, NY 109xx and a notice was left. You may pick up the item at the Post Office indicated on the notice, go to www.usps.com/redelivery, or call  800-ASK-USPS  800-ASK-USPS to arrange for redelivery. If this item is unclaimed after 30 days then it will be returned to the sender. Information, if available, is updated periodically throughout the day. Please check again later.


 If you can call at or telephone your local post office they may still have the package before sending it back.  Please let me know if you manage to get the package before they return.  The other option if you get this today is to log onto their website and ask for redelivery.

Thank you so much and please do not hesitate to contact me if you need any further assistance.

Yours Sincerely,

Patricia Dalton

Operations Manager

Lawley Pharmaceuticals Pty Ltd

PO Box 1146, West Leederville  WA  6901

Unit 2, 15A Harrogate St, West Leederville WA 6007

PH: +61 8 93880096  Fax: +61 8 93880098

From: D, Sam  
Sent: Tuesday, 12 January 2010 9:03 PM
To: Patricia Dalton
Subject: RE: Your Hormone Solutions Order has been Shipped!

Thank you so much for the update. I appreciate your efficiency and
responsiveness, and eagerly await the pkg.

- Sam D.

From: Patricia Dalton [mailto:trishd@lawleypharm.com.au] 
Sent: Tuesday, January 12, 2010 12:43 AM
To: D, Sam
Subject: Your Hormone Solutions Order [24XXX] has been Shipped!

Hormone Solutions Order HS24XXX

Dear Ms. D.
Thank you for your order!

We are pleased to inform you that your order was shipped on January 12,
2010 via Australia Post Insured Air (Reference Number: CI000123XXXAU).

Your order can be tracked via the United States Post Service website
Tracking Service
http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trac
kandconfirm.

The USPS will only track the order from the time the goods reach the
United States. This is usually within 3 working days of being shipped
from Australia.

You can view the status of the order by logging onto the above link at
any time.

Past experience shows that once goods clear Customs they are about 3
working days away from delivery.

Please do not hesitate to contact me if there are any queries or
problems.

Our contact details are as follows:
Customer Service
All customers can contact us via email at info@lawleypharm.com.au

International Numbers
US and Canada
Toll free phone: 1-800-961-7813
Toll free fax: 1-800-961-7650

Lawley Pharmaceuticals Head Office is located at Unit 2 / 15a Harrogate
Street, West Leederville, PO Box 448, Perth, Western Australia,
Australia 6050 Tel (work) : +61 (0)8 99388 0096 Fax : +61 (0)8 9388 0098


Thank you once again for your order.

From: Timothy H. [mailto:xxxxxx@msn.com]
Sent: Thursday, 28 January 2010 2:21 PM
To: trishd@lawleypharm.com.au
Subject: RE: Your Hormone Solutions Order [245xx] has been Shipped!

Trish,
 
thank you for your prompt response. One of the reasons I like doing business with you is because of the superior customer service that you afford your company.
 
Thank you for a job well done. The professional and personal touch is appreciated.
 
Thanks

- Timothy H.

From: trishd@lawleypharm.com.au
To: xxxxxx@msn.com
Subject: RE: Your Hormone Solutions Order [245xx] has been Shipped!
Date: Thu, 28 Jan 2010 13:08:45 +0800

Dear Mr H.,

Thank you for your email.  All emails are sent automatically upon each stage of order and I am not sure why you have not received yours.  I apologise for any inconvenience.  Your tracking details to date are:

Label/Receipt Number: CI00 0127 xxxA U
Class: Priority Mail International Parcels
Service(s): International Parcels
Status: Inbound Into Customs

Your item is being processed by United States Customs. Information, if available, is updated periodically throughout the day. Please check again later. Detailed Results:

 

 

 

Inbound Into Customs

 

Inbound International Arrival, January 23, 2010, 6:13 pm, ISC LOS ANGELES CA (USPS)

 

Foreign International Dispatch, January 21, 2010, 7:43 am, PERTH, AUSTRALIA

 

Origin Post is Preparing Shipment

 

Foreign Acceptance, January 20, 2010, 2:30 pm, AUSTRALIA

 Please do not hesitate to contact me if you require any further assistance.

Thank you

Yours Sincerely,

Patricia Dalton

Operations Manager

Lawley Pharmaceuticals Pty Ltd

PO Box 1146, West Leederville  WA  6901

Unit 2, 15A Harrogate St, West Leederville WA 6007

PH: +61 8 93880096  Fax: +61 8 93880098

From: O Senxxxx [mailto:oxxxsenxxxx@hotmail.com]
Sent: Tuesday, 9 February 2010 10:22 AM
To: michaelb@lawleypharm.com.au
Subject: RE:

Hi Michael,

Thanks for your response.

I appreciate btw, that you take the time to answer questions. It shows great moral character and customer care.

Cheers

- O. Senxxxxx

Dear O.

Generally levels will be 500-1000 ng/dL with a 2 unit daily dose if used scrotally after 30 days. The variation is dependent upon individual skin type and absorption.

Testosterone from Andromen Forte conversion to estrogen is in practical terms not an issue. There is a large amount of information on the Web about this but much of it is fear mongering. The science does not support the theory. The science shows there is a small but insignificant rise in estrogen levels with initial use of scrotal testosterone, however in the vast majority of men this rise is within the normal estrogen range for men. We have seen no evidence of gynecomastia in men using Andromen Forte. I believe there is no need to take anti estrogens, however feel free to consult with your doctor. Have the estrogen levels checked every 6-12 months if concerned.

Yours sincerely

Michael Buckley

Principal Pharmacist

From: O. S. [mailto:os@hotmail.com]
Sent: Saturday, 13 February 2010 1:50 PM
To: michaelb@lawleypharm.com.au
Subject: Starting to feel good, day 9 of treatment

Hey Michael,

I just wanted to shoot you a quick update. I am on day 9 of Andromen forte cream, and I think it is really starting to work now. The biggest sign, was that I was laughing a lot more today. I honestly cannot remember the last time I have laughed that much in the entire past year!!

I think one sign of low test is depression/mood/irritability. I have been very serious the past few years, and I think it is due to my low testosterone.

I am optimistic about this treatment, and ironically enough, the cream itself, has made me optimistic about life!!

Cheers

- O. S.

From: Ronald W. [mailto:rxxxxxxx@comcast.net]
Sent: Tuesday, 16 February 2010 1:04 PM
To: 'Michael Buckley'
Subject: RE: question please

Dear Michael,

I received my order last Friday. I want to thank you very much for your good service.

Best wishes,

- Ron W.

From: Michael Buckley [mailto:michaelb@lawleypharm.com.au]
Sent: 02 February 2010 22:38
To: 'Ronald Warner'
Subject: RE: question please

Dear Mr W.

The email was sent yesterday (2 Feb) and the goods shipped 1 Feb. We have had problems with email not being received by users with Comcast email addresses because they are sent in bulk and Comcast Spam filters seem to block them.

Your Tracking number is CI000131xxxAU

You can track the shipment via http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm

Usually delivery time is 10-14 days.

If you have any queries please do not hesitate to ask. Please check your Spam box of your email account and let me know if that Shipping email ended up in there?

Yours sincerely

Michael Buckley

Principal Pharmacist

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